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  • In-Person Panel Discussion: Beyond the Product: Creating Experiences That Build Stronger Client Relationships

In-Person Panel Discussion: Beyond the Product: Creating Experiences That Build Stronger Client Relationships

  • 09/29/2026
  • 3:00 AM - 4:30 AM

Registration

  • Must be a member of UMAPP current on dues. Cost includes a credit card processing fee. Refunds are given when cancellation occurs by September 22.
  • Cost includes a credit card processing fee. Refunds are given when cancellation occurs by September 22.

Register


September 29, 2026

Sisyphus Brewing712 Ontario Ave W #100, Minneapolis, MN 55403
www.sisyphusbrewing.com

3:00 -4:30  Panel Discussion

4:30 - 7:00 Optional CONNECTS Social Event, same location. Free pizza beginning at 5:00 pm, plus a drink ticket! No additional registration required. 

  • UMAPP will submit CEUs to PPAI for members who provide the PIN during registration that was issued by PPAI.

  • We are in need of sponsors for the Connects event!  Please EMAIL with interest.  

When clients can source products almost anywhere, how do you become the partner they can’t replace?

 Join us September 29 at Sisyphus Brewing for a candid conversation with industry leaders who are going beyond the product to create memorable, meaningful client experiences. From live activations and recognition programs to thoughtful gifting, personalization, and virtual engagement, we’ll explore how distributors can turn everyday opportunities into stronger relationships—and long-term business growth.

You’ll hear real-world examples of how asking better questions, thinking beyond the initial request, and creating experiences that resonate can change the way clients see your value.

What if the Product isn't the Point? 

Today, clients have more ways than ever to source products. The bigger opportunity for distributors is creating the value that isn't so easy to shop around: the experience, ideas and relationships surrounding the product.

Example: 

Your client says, “We need a gift.” But is that what they really need?

The best opportunities often start by looking beyond the initial ask.

 We'll dig into real examples of how live activations, recognition programs, thoughtful gifting, personalization, and smarter client engagement can transform a simple request into something much bigger—and position you as a strategic partner rather than just another supplier.


Register by September 22. You are automatically signed up for the (optional) Connects social event immediately following the panel discussion. 


Professional Development and CONNECTS Event Sponsored By: 

  


Upper Midwest Association of Promotional Professionals (UMAPP) is a 501(c)(6) trade association incorporated in 1980. 
9292 Dartford Rd., St. Paul, Minnesota 55125 
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